Refund policy

We have a 30-day return policy, which means you have 30 days after receiving the item to request a return.

The item must be in the same condition as when you received it—unused, with the tags attached, and in its original packaging—for the return to be accepted. You’ll also need the receipt or proof of purchase.

To initiate a return, please contact us at shelvebag@gmail.com. Please note that returns must be sent to the following address: [INSERT RETURN ADDRESS]

If the return is accepted, we will send you a return shipping label along with instructions on how and where to send the package. Returned items will not be accepted unless a return has been requested in advance.

For any questions about returns, please contact us at shelvebag@gmail.com.

Damage and Issues

Please inspect your order as soon as you receive it and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so we can assess the problem and resolve it.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, such as perishable goods (like food, flowers, or plants), made-to-order products (such as special orders or personalized items), and personal care items (such as beauty products). We also do not accept returns of

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